Wednesday, August 16, 2017

HOW TO // How I Became a Digital Strategist

how I became a digital strategist


When I graduated from my Post Graduate Diploma in Marketing at the University of Stellenbosch, I was completely certain I wanted to pursue a career in digital. One of my lecturers told me that working in TV would be FAR more exciting, but there was something about the small screen that intrigued me then, and intrigues me still.

First of all, we can all agree that the internet is a strange place. One filled with cat memes, kimojis and TAKE THIS QUIZ TO FIND OUT WHICH PLANT YOU ARE quizzes. Downright bizarre. But it is also a quiet reminder that everything is possible – from bloggers who make money from nothing more than content and vloggers driving Discovery Sports (how did I miss that Jay Alvarrez and Alexis Ren broke up!) to amazing crowd sourced philanthropy projects, and cultural explosions online #blacktwitter

It really is a jungle out there in the internet and that’s why it was love at first sight. Anyway, with a healthy amount of dubious enquiry into how one becomes a digital strategist as with most agency jobs (in Cape Town at least) that one has to do an internship. Despite being the most hated word for young job market entrants, I will concede that it served me well. Unfortunately, it’s challenging to be specific about what kind of intern you would like to be, but you soon accept there is really only one kind. It’s a healthy dose of humble pie, mixed with a hunger to learn all you can from anyone willing to teach you. So the minutia is usually irrelevant. Anyway for the sake of accuracy, I was rejected and then later accepted as a Project Management intern at a small digital agency. Despite earning only R3500 a month, I was over the moon to at least be able to sponge up knowledge from a talented team. I soon became known as the Powerpoint expert, and put together a lot of presentations like how WeChat was to be the NEXT BIG THING in South Africa. Whilst not all the trends were on fleek, my company recognized that I would be better suited to strategy. And so I became the only strategist, reporting into the Head of Project Management. I was mainly self-taught, focussing a lot of time on how to set up UTM tracking, how to run paid media, Google Analytics and researching trends on sites like Trendwatching. Five years later, I am the Head of Strategy, overseeing all strategy work done in the company to ensure clients receive the best possible strategies which will have the largest impact on their bottom line.

The most common misconception about being a digital strategist is that there is one University degree or short course which can prepare you. There are just so many different kinds of strategists that it is tricky to find a one stop shop. In the agency world you get: SEO (search engine optimization) strategists, content strategists, social strategists, CRM (customer relationship management) strategists, CRO (conversion rate optimization) strategists, ecommerce focussed strategists and creative strategists. And it’s a double edged sword as I found it tough it inherently KNOW what kind of strategist I would be (and therefore specialise too soon). But fear not – it really is a case of trial and error – as with most things, finding out what you DON’T want is as important as knowing what you do want. But, where to begin?

1. Job Shadow 

Job shadow or undertake a short internship (preferably one with an offer of employment at the end of it)
2. Have an open mind

Just because you love social media, does not mean you will necessary work exclusively in social media as you often end up tailoring your skills to your agency’s offering

3. Do the short courses you wanna do! 

Do the short courses which APPEAL most to you – avoid the very generic or the very specific at first. I have done courses where I felt I didn’t get great value, because I either knew too much or not enough about the course matter. Instead make it a priority to ENJOY it as you will learn the most when you heart is in it

4. Go to events

Keep a look out for events & talks in your area – some agencies host talks to give their heavy weights a chance to shine, and win over bright young minds (to employ) as well as clients in the field

5. CHALLENGE yourself

Digital strategy is not something which comes easily to ANYONE. It is harboured over years of, I hate to say it, criticism – but also guidance, team work and getting to know WHAT WORKS! 

FACEBOOK // Facebook Blueprint Training's Updates & New Modules!

Curious about Facebook's Blueprint training? Since writing my article about doing all of the Facebook Blueprint training modules, Facebook has made an update to the learning format which makes for a far better user experience opposed to the overwhelming list previously shown! The courses are grouped into categories as per the below:

  • Get started with Facebook
  • Get started with advertising
  • Learn advanced buying options
  • Target the right audience
  • Build awareness
  • Drive consideration
  • Generate leads
  • Promote my app
  • Increase online sales
  • Increase in-store sales
  • Choose ad formats
  • Get creative inspiration
  • Manage Ads 
  • Manage Ad Performance
  • Learn about Messenger 
  • Learn about Instagram
  • Distribute and Monetize Content
The last section, Distribute & Monetize Content, appears to have the largest amount of new courses, such as: 
  • High-Quality Live Video With the API
  • Protect Content with Rights Manager
  • Monetization Manager Onboarding
  • Audience Network Native Ads
But there are a couple other new ones like: 
  • Bring Your Business Story to Life With Instagram Stories (under the Learn about Instagram section) 
  • Understanding Multi-Touch Attribution and Understanding Facebook's People-Based Measurement (both in the Measure Ad Performance Section)
I'll let you know how the new ones go - really looking forward to it! 

Monday, November 10, 2014

GOOGLE // Google Display Advertising

What is the Google Display Network?
  1. Millions of Placements
  2. Robust targeting options
  3. Advertise in smartphone apps 
  4. Launch video ads (high data costs but experiential)
  5. Easily deployed within Adwords
Benefits of Google Display Advertising: 
  1. Awareness
  2. Reach the people who are not already looking for you (not actively searching)
  3. Potentially a less competitive environment
  4. “Feed” your customer funnel
Consider the different customer types!
Watching Youtube videos
Using apps on smartphones
Browsing content pages
Shopping on tablet
What websites do they hang out on?
What are their interests?
Consider the different customer types of Bob’s bike shop…
Weekend Riders
Racing Enthusiasts 
Weekday Commuters 

Why Google Display Advertising?


  1. Feed more search traffic
  2. New, more creative ad opportunities 
  3. Quick, cost effective brand building
  4. Sophisticated targeting, low risk options 
  5. Easily deployed within Adwords
How does the Google Display Network work?

1. Google AdSense

Websites, blogs, publishers
Really broad reach based on specific interests

2. DoubleClick

Real-time marketplace partnered with the Google Display Network for buying and selling advertising

3. Youtube

TrueView In-stream 
TrueView In-Display

Multiple Ad Formats 

Standard Text Ad
Rich Media Ads
Image Ads on Content Pages
Video Ads
Like Box – When someone hovers – a bit of a qualified lead
Youtube Mast head in lightbox
Hover to Play ads 



GOOGLE // Google's Advice on How to Optimize Your Website

I attended the Google Engage Conference in Cape Town in November, and they had some great, clear cut tips on how to optimize your website. 



  • Confirmation. I find this is especially true with advertisements pointing to your website. If you are advertising a specific service only to be taken to the home page, you will likely be disappointed.
  • Speed. If a website is image heavy and has a long load time, chances are people will be unimpressed regardless of the content.
  • First Impression. There are so many bleh websites and you don't want to be one of them! You need to have a strong initial presence to capture peoples' attention.
  • Branding and site purpose. This one speaks for itself! If your branding doesn't convey a strong identity, viewers will likely feel indifferent towards it. This can be turned around with a great designer and a beautiful corporate identity.
  • Design. The adage "deeds not words" could just as easily have been "design not words"! Design speaks volumes, and reflects the core values of your company. Is it sleek sophistication you are after? Want to underscore your technical abilities? Use design to convey what seems disingenuous to explain.
  • Visuals. Shutterstock images are an absolute no-no, as are pixelated or blurry ones! Demonstrate your professionalism with quality visuals - particularly larger banners.
  • Text. We all know text is good for SEO. HTML5 is challenging with text being displayed as images, but its worthwhile being aware of this. If you aren't a wordsmith, there plenty of freelancers willing to help you out.
  • Call to Action. The fastest way to not illicit a reaction out of someone is to not ask for one. If your first banner is a striking one which prompts users to click / call or change something - don't be afraid to ask.
  • Value Proposition. Be clear about how you/your product can add value.
  • Persuasion. Be sure of what you are selling, and sell its benefits to the consumer in a strong, succinct way.




FACEBOOK // Facebook, the Uncool Cousin


When did Facebook become less cool than the Mad Dogs get up you used to so proudly rock? Probably somewhere between your mom signing up and the familiar flood of “I said Yes!” relationship updates. Or was it the flurry of complaints followed by “#firstworldproblems” and the endless holiday snaps to make their desk-bound “friends” jealous?

Of course, your younger brother was the first to migrate to Instagram, posting his Go Pro snaps to the trendier network, sans the Share to Facebook option. And platforms like Whatsapp and Snapchat are far more sacred channels to share goss. There has been a marked increase of LinkedIn activity in the older generation – with the vision of the platform slowly being acknowledged and embraced by its user base. If Facebook could help you network with business colleagues without being subjected to cringey corporate events, it could be in for a revival. But after several years of Facebook being a pivotal player in “Proc Soc” as we used to call it in varsity (Procrastination Society), it would be hard to rebrand as much else.


Yet the speculation about the demise of Facebook (in particular user figures) is met with great surprise - typically by the late adopters and disappointed brand managers. But how can a platform possibly sustain the growth that Facebook has seen – surely market penetration is inevitable?


Of course, it’s not as cut and dried as “video killed the radio star”; but no doubt the relevance of Facebook has been brought under question. And their efforts to beat this have been well documented – what with the purchase of Whatsapp and the proliferation of cooler, hipper platforms.


To be honest, the most useful function these days is the aggregation of offbeat news articles and well, there are better apps for that. That’s not to say that Facebook faces any kind of imminent redundancy though – but even with its constant updates, it’s hard to inject newfound enthusiasm into the user base.


Certainly Facebook fatigue may have onset prematurely for myself, having worked with brands on the platform (not to mention its advertising interface). It might not be #socialsuicide just yet but it certainly be seems to be heading that way.